Ep 90 – Aniz Lavji | This Shop Owner Saw 50% Growth!?

Tekmetrics’ business model of listening to customers’ needs and implementing new systems makes them super shop-friendly. Start using them at your shop today HERE

Turnkey Marketing has made my life SOOO much simpler, AND they’ve helped keep the phone ringing. Do you need these two things too? Learn more HERE

Elite Worldwide coaching has changed the game for me and my shop. Need a boost? Use Elite like I do. HERE

For years I thought I could handle the hiring process on my own. But, after far too many bad hires, it was clear I needed help. Promotive came through for me with a rock star hire in just a few days and I couldn’t be happier. Swallow your pride and bring in Promotive for that open position you have at your shop today. You can thank me later. Learn more HERE

AI for Shop Owners: Open the Hood of the Future is happening June 12-13 at Carfix in Raleigh, NC. Use AI to your advantage! Register HERE

Aniz Lavji is a Canadian shop owner and new podcaster! Today, he and Mike reflect on Aniz’s growth over the last year and how attending his first trade show (ASTA Expo) sparked a major shift in both mindset and operations, especially after adopting Tekmetric (the best software ever, obviously). They also talk about the explosive role AI is already playing in shop management, the importance of shop culture and community, and how Aniz plans to continue growing this year.

Timestamps:
00:00 There MUST Be a Day Limit onLoaner cars
01:14 First trade show jitters, family stress, & Niagara Falls survival
09:25 Building heart-centered shop culture & supporting your community
13:04 Miata confessions, advisors, and the subculture of small cars
14:03 QuickBooks to Tekmetric: The leap that sparked 50% growth
22:07 Shop struggles: 454 cars in one month & tech shortages
23:12 Planning for the future, hiring advisors, and stepping back
24:47 Will AI take over? Balancing efficiency and human connection
25:24 Loaner car policies: Leadership, responsibility, and big lessons
30:15 North Carolina vs. Ontario: Shop culture & competitive spirit
33:04 Trade association impact, collaboration, and ethical business
38:45 Go-kart racing, trophies, and shop owner bragging rights
40:44 Rage bait, social media, and “winning” on YouTube