Skip to Content
Listen Now

Bryan Almost Lost His Leg

Confession No. 52 · with Bret Fadely · October 21, 2025 · 52 min.

Listen Now · No. 52

0:0052:03

About This Episode

From Our Sponsors

  • Tektonic 2027 is coming up April 1-3, and if you missed year 1, you MUST NOT miss year 2. It's bigger, it's better, because is Tekmetric's conference. You know it's gonna be the best conference in the history of conferences. Get lower pricing now HERE about Tekmetric

  • Turnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE about Turnkey Marketing for more.

  • 47 Consultants brings your shop’s story to life on social media, helping Carfix engage 60,000 people in Raleigh in just a few weeks. See what 47 Consultants can do for your shop, and tell them Big Daddy Mike sent you!

  • Elite Worldwide's Ignite 2027 is coming up in February and NOW is the time to sign up. It's happening in Vegas February 4-6 and it will be the best 3 days of your shops year when you attend. Save $100 when you use code CONFESSIONS HERE about Elite Worldwide

  • When I used the maintenance tool for the first time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!

In this episode, Mike, Bryan and Bret Fadely get way off topic. But, that's normal around here! Bret opens up about the impact of staff turnover on his business and how attending this year's ASTA Expo helped rebuild trust and team morale. The guys also dive into the realities of shop ownership and customer service, including when to go above and beyond for clients—even if it means renting a work vehicle after multiple repair failures.

704-CONFESS

The Confession Line

Questions, feedback, a confession of your own, or a little trash talk. Call the line and say it.

Listen on Your Platform

Order of Proceedings

More Confessions