Ep 50 – Ashley Kaplan | Bryan Wants to SHUT DOWN Mitsubishi
Published: Oct 14, 2025
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In this episode, Bryan and Mike are joined by Ashley Kaplan of Hub Shop Solutions. They start by talking about an odd tattoo she has on her arm and whether or not she would give away from Hub Shop for life if a customer got a Hub Shop tattoo. Mike points out how much Hub Shop has helped his shop shop save time by handling estimate writing and warranty calls. Time that service advisors can spend with customers to improve sales. Oh, and if given the opportunity, Bryan would SHUT DOWN Mitsubishi??
Timestamps:
00:00 Do you Prank Spam Callers?
10:08 Ashely Loves Sales
12:25 Focus on Bigger Priorities
16:08 Connecting Beyond Transactions
24:52 $43 O-Ring Dilemma
28:37 Efficient Cost-Effective Hiring Alternative
33:09 Efficient Diagnostic Documentation Advice
41:41 Timing Troubles and Steering Lock
47:02 Tracking Estimates and Performance Feedback
51:43 Experimenting for Success
54:34 Hub Shop: Growth-Focused Shop Solution
