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To Sell More - Talk to More Customers

Confession No. 47 · Coaching Call #9 · September 23, 2025 · 54 min.

Listen Now · No. 47

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Mike Allen and Matt Lofton jump into coaching call number nine and talk mainly about how to increase sales at Mike's shop. Matt shares research from Brian Tracy, saying that service advisors MUST spend more time engaging with customers to boost closing rates. They also talk about the strategy of splitting repair estimates into more manageable repair plans and the value of setting customer expectations during intake.

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