Ep 54 – Josh Coomes and Josh Rainwater | Growing a Repair Shop Is a Slow Process
Published: Oct 28, 2025
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In this episode, Mike Allen is joined by Josh Coomes and Josh Rainwater. New co-hosts of “The Morning Drive with Josh and Josh”? Hmmmm. Josh Rainwater shares the recent story of when Josh Coomes visited his shop and helped him identify and correct key operation and process issues. Josh Coomes emphasizes the importance of structured processes and having the financial stability to step away from your shop, all while the group reflects on the value of mentorship, coaching, and industry events like ASTA for growth and relationship-building.
Timestamps:
00:00 ASTA Expo 2025 Logistics and Staff Efficiency
05:02 Improving User Experience Suggestions
07:14 “Satire Becomes Reality”
10:59 Breaking Point Amid Work Pressure
15:21 “Building Structure for Business Freedom”
16:18 “Fired Technician for Integrity”
20:31 “ASTA Mastermind for Startup Shops”
23:38 Volunteer Mentorship with Accountability
27:42 Key Tagging Streamlines Operations
29:14 “Levels of Coaching Explained”
33:28 Gratitude for Trust and Support
36:43 Aligning Processes for Team Growth
40:00 “Streamline Systems to Retain Clients”
44:38 City Comparison by Car Dealerships
45:19 Improving Repair Sales Strategies
51:23 Training Gap and Emotional Strain
53:20 “Role-Playing with Chat GPT”
