Ep 56 – Eric Merchant Stuffed a Technician in a Trunk
Episode 56

Ep 56 – Eric Merchant Stuffed a Technician in a Trunk

Published: Nov 4, 2025

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Eric Merchant is the owner of Merchant Automotive in Leeland, Michigan. Eric, Mike, and Bryan today talk about racing things with wheels, how Eric got into shop ownership, and why training is important. The three also bring up how things often go sideways when shop owner get together. Like stuffing technicians into trunks…

Timestamps:

00:00 Recording at ASTA 2025

03:30 “Accidental Reel Overflow”

09:06 “Lucas Overfills RSVP List”

11:26 GM Diesel Pickup Specialists

13:11 “Pro Service: Tight-Knit Comfort”

19:07 “Struggles Exiting the Car”

20:40 “Burt Two-Speed Transmission Overview”

24:54 Driving vs. Running a Shop

27:29 “Fired: Exit from Dealerships”

30:28 “Lawnmower Racing Adrenaline Rush”

35:30 Midnight Tail Light Fix

37:26 Golf Cart Speed Challenges

41:38 “F350 King Ranch Giveaway Idea”

43:51 Diesel Training Lacks Specificity

48:08 “Encouraging Relevant Class Interaction”

Confessions of a Shop Owner is a behind-the-scenes look at what it really takes to run and grow a successful auto repair business, featuring honest conversations, lessons learned, and practical insights from experienced shop owners. Each episode covers real challenges, smart strategies, and the day-to-day realities of the industry to help you run a better shop.

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