Ep 10 – Matt Lofton w/ Elite Worldwide – Coaching Call #2
Published: Feb 14, 2025
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Today, you’ll get a glimpse into what a coaching call with Elite Worldwide can look like. That’s because Mike and Matt sit down for a coaching call about one of Mike’s shops. They go over how to mix personal goals and professional ambitions and strategies for increasing efficiency and revenue at the shop.
00:00 Aligning Goals with Action Plan
06:29 Aligning Personal and Business Goals
08:44 Aligning Team Goals with Personal Growth
12:58 Monetary Motivation in Work
16:11 Fixed Salary for Productivity
18:20 Calculating Effective Labor Costs
20:32 Understanding Technician Costs
24:15 Boosting Efficiency and Productivity
26:56 “Non-Conformity Why Statements”
32:56 Increasing Daily Revenue with Fewer Cars
36:15 TechMetric Performance Report Discussion
39:36 Improving Service Efficiency & Execution
42:15 “Understanding Business Purpose and Process”
45:45 Customer-Business-Employee Triangle Insight
49:09 Optimizing Advisor and Technician Goals
51:12 “Managing Ethics and Incentives”
