Ep 12 John Phelps & Katy Carl – Our Software Is Better Than Yours
Published: Feb 21, 2025
In this episode, I checked on my shop while recording. How? By using the Tekmetric mobile app. A great tool I use often. You could, too. Sign up for Tekmetric HERE
Having accountability as a shop owner is essential to running a successful operation. I’m seeing the benifits now with my small shop through the coaching organization, Elite Worldwide. They can do the same for you. Learn more HERE
John Phelps from Tekmetric and Katy Carl, a shop owner from Upstate New York, shared with me what they’ve done wrong this year. We talk processes, customer convenience, four-day work weeks, and how I’ve found success being open on Saturdays.
00:00 Brain Development in Young Adults
04:21 “Raising Kids in a Digital Age”
06:47 Tekmetric Transforms Shop Management
10:56 Reluctant Family Business Acquisition
15:13 “Expansion and Hiring Updates”
18:56 Revamping Auto Industry Leadership
21:27 Streamlining Growth with Shop Genie Acquisition
24:53 Innovative Development Through Foresight
27:55 Scaling Challenges in Growing Startups
29:38 “Ego and Insularity in Business”
32:52 Lesson Learned, Team Revitalized
37:20 “Success Hinders Dealership Progress”
40:10 Retail Pricing Trends and Auto Industry
43:22 Adams Automotive Program Insights
48:30 “Maintaining Energy for Yearly Goals”
49:21 Accountability Coaching Experience Documented
52:20 “Seeking Successful Break and Growth”
55:29 Tekmetric Team and Growth Overview
59:22 “Confessions of a Shop Owner”
