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Free Diag But Still Pay Your Techs!

Confession No. 77 · with Eric Merchant and Andrew Klement · February 27, 2026 · 36 min.

Listen Now · No. 77

0:0035:57

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Today, Mike Allen is joined by Eric Merchant and Andrew Klement to talk about Eric's recent shop expansion and how Andrew has found IMMEDIATE success with free diag. Yes, he pays he techs, he just doesn't charge the customer for the diag. Don't get your panties in a wad!

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