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Mike vs Jack - Who's Right in the Free Diag Debate?

Confession No. 38 · with Jack Shields · July 22, 2025 · 74 min.

Listen Now · No. 38

0:001:14:29

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Jack Shields is the owner of Jack's Auto and Tire in Chrystal Lake, Illinois. Today, he joins Bryan and Mike to reignite the conversation about free diag, pricing, and the ups and downs of shop ownership. Jack started in the industry working in his father's shop and now runs a brake-focused shop, and stresses being transparent and building trust with customers.

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