Skip to Content
Listen Now

Holding Your Accountability Accountable

Confession No. 43 · Coaching Call #8 · August 26, 2025 · 52 min.

Listen Now · No. 43

0:0052:21

About This Episode

From Our Sponsors

  • Tektonic 2027 is coming up April 1-3, and if you missed year 1, you MUST NOT miss year 2. It's bigger, it's better, because is Tekmetric's conference. You know it's gonna be the best conference in the history of conferences. Get lower pricing now HERE about Tekmetric

  • If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE about Turnkey Marketing for more on Turnkey Marketing.

  • 47 Consultants brings your shop’s story to life on social media, helping Carfix engage 60,000 people in Raleigh in just a few weeks. See what 47 Consultants can do for your shop, and tell them Big Daddy Mike sent you!

  • Elite Worldwide's Ignite 2027 is coming up in February and NOW is the time to sign up. It's happening in Vegas February 4-6 and it will be the best 3 days of your shops year when you attend. Save $100 when you use code CONFESSIONS HERE about Elite Worldwide

  • When I used the maintenance tool for the first time with Detect Auto, my mind was blown. My advisors had the same reaction - and then SO MUCH MORE TIME. Learn more about Detect Auto and book a free demo now!

In this episode, Mike Allen and Matt Lofton talk about an up-and-down summer at Mike's small shop. Matt brings up the importance of setting clear goals and trigger points for accountability within the management team, and how Mike needs to act quickly on underperformance. Mike talks through recent staffing challenges, hiring decisions, and fine-tuning systems for both the front and back of house.

704-CONFESS

The Confession Line

Questions, feedback, a confession of your own, or a little trash talk. Call the line and say it.

Listen on Your Platform

Order of Proceedings

More Confessions