Ep 33 – Lucas Underwood & David Roman | David Says Advisors Are Replaceable
Episode 33

Ep 33 – Lucas Underwood & David Roman | David Says Advisors Are Replaceable

Published: Jun 17, 2025

Share this on:

In this episode, the goal was to get David fired up. Mission accomplished. We talk free diagnosis, the value of technicians vs service advisors, and whether AI could ever truly replace a skilled shop foreman or technician. Oh yeah, and I’m trying the Summer Ozempics. 

This show would not be possible without the support of our amazing sponsors. If you enjoy the show, consider supporting them and let them know you heard about them on Confessions of a Shop Owner! Touch the sponsor’s name below for more.

Tekmetric 

Turnkey Marketing

Elite Worldwide

Timestamps

00:00 Who Has The Best Podcast Logo?

05:36 “Streamline Shop Management with Tekmetric”

11:26 Olympic Athletes’ Ozempic Struggle

17:11 Unexpected Mid-Flight Illness

29:40 David’s Weight Journey

35:07 “Faulty Fuel Pump Repair Fiasco”

42:30 Separate Billing for Brandon’s Expertise

48:11 “Diagnostic Strategies and Methods”

53:54 Rethinking Management Roles

58:05 Women’s Bathroom Mess Challenges

01:00:09 Bathroom Door Mishap Explained

01:07:38 Event Space and Scheduling Challenges

01:12:11 Collision Industry Insights & Challenges

01:17:43 Struggle with Letting Go

Confessions of a Shop Owner is a behind-the-scenes look at what it really takes to run and grow a successful auto repair business, featuring honest conversations, lessons learned, and practical insights from experienced shop owners. Each episode covers real challenges, smart strategies, and the day-to-day realities of the industry to help you run a better shop.

Want to contact Mike?

Social Media: